Return, Refund & Cancellation Policy

Balloons RN | DIY Balloon Kits

Thank you for shopping with Balloons RN! We take pride in providing quality balloon products to help bring your creative visions to life. We want every order to arrive just as expected!

All Sales Are Final
Because latex balloons are consumable, single-use products, all DIY balloon kit sales are final once shipped.
We do not accept returns or exchanges for changes of mind, incorrect color selections, or unwanted products. Opened, inflated, or used balloons cannot be returned.
Exceptions apply to damaged, defective, or incorrect orders as outlined below.

Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us at info@balloonsrn.com within 7 calendar days of delivery, when possible.
Please include:

• Your order number

• A brief description of the issue

• Clear photographs of the affected product and packaging, when possible
   

Our preferred resolution is to provide a replacement at no additional cost to you.
If a replacement is unavailable, cannot reasonably resolve the issue, or a refund is required by applicable law, we will provide an appropriate refund.
If we request the return of a damaged, defective, or incorrect item, Balloons RN will provide return instructions and cover the return shipping costs.
 
Color Variations
Latex balloon colors may vary slightly between manufacturing batches and from how they appear on different screens or under different lighting conditions.
Minor color variations are normal and are not considered product defects.
 
Order Cancellations
Orders may be canceled before they ship.
If you need to cancel an order, please email info@balloonsrn.com as soon as possible with your order number.
Once an order has shipped, it is no longer eligible for cancellation.

Refunds
Approved refunds will be issued to the original payment method.
Refunds generally appear within 5–10 business days after processing, depending on your financial institution or payment provider.
Original shipping charges are nonrefundable unless the refund results from an error by Balloons RN or otherwise required by law.

Custom Event Decorating Services
This policy applies specifically to DIY balloon kits and retail products purchased through our online store.
Custom balloon installations, event design, and decorating services are booked separately and are governed by the terms of the applicable service agreement.

Questions or Concerns?
We're happy to help!

Balloons RN
Email: info@balloonsrn.com
Website: balloonsrn.com

Balloons RN — Add a Little Pop to Every Celebration!
Please note: Nothing in this policy limits consumer rights or remedies available under applicable law.